FAQs

You can change your appointment by securely logging into ‘My Appointments’. After logging into ‘My Appointments’ you can modify the date and procedures of your appointment.

You can change your appointment by securely logging into ‘My Appointments’. After logging into ‘My Appointments’ you can cancel your appointment. Please note, your dental clinic may have a cancellation penalty which may apply.

Once you click ‘Confirm’ you will see a page confirming your appointment. In addition you will receive an e-mail confirming your appointment and you can see your confirmed appointment by securely logging into ‘My Appointments’.

Dental Departures does not charge you for your treatment. You will pay when you visit the dental clinic and receive your dental treatment.

Dental Departures does not charge you a booking fee.

You can pay for your dental treatment with payment methods accepted by the dental clinic. You can find the payment methods your dental clinic accepts by clicking on the ‘property description’ tab and reviewing the ‘accepted payment methods’ section.

If you find a cheaper price on a competitor’s site Dental Departures will match the price. Please view the complete details on Dental Departure’s best price guarantee.

Only patients who have received treatment from the dental clinic are able to write a review.

Dental Departures will send you an e-mail after your dental treatment requesting your review of your dental clinic. If you did not receive the e-mail you can always complete a review of the dental clinic by securely logging into ‘My Appointments’. After logging in please click on your appointment and select ‘submit a review’.

Dental Departures stores your information in secure databases at secure addresses to ensure your data is safe. We ensure that only authorized people within Dental Departures have access to your data. To securely protect your appointment data we use Secure Socket Layer (SSL) to encrypt your information during transmission. Our security protocols have been reviewed and certified by Verisign.

Most dental clinics do not require a deposit for an appointment. Some clinics do require a deposit and these terms are displayed in the clinic’s property description tab in the payment terms section.

Most dental clinics do not charge a cancellation fee when you cancel an appointment. Some clinics do charge a cancellation penalty and these terms are displayed in the clinic’s property description tab in the payment terms section.

You can find directions by securely logging into ‘My Appointments’. After logging into ‘My Appointments’ you can view directions to the clinic by selecting ‘map’.