Clinica Dental Plaza Prosperidad

The Guarantee will be reduced or invalidated:

• if the patient does not return to Clinica Dental Plaza Prosperidad for a routine check-up at least once a year during the guarantee period, or does not undergo a routine check-up once a year in his/her home country with an x-ray being taken and obtaining written proof (invoice/letter from your local dentist) that the annual check-up has been carried out
• if oral hygiene is neglected
• if the dentists' instructions are not followed (for example not wearing dentures/night guard during the night)
• if removable restorations such as partial or full dentures are not kept and maintained properly
• if the gum tissue or teeth bone is naturally reducing
• in the event of accidental damage, for example dropping the denture
• if the patient loses or gains a substantial amount of weight during a short period of time
• if there is a general illness occurring that has negative effects on the dental condition (for example diabetes, epilepsy, osteoporosis, condition after x-rays or chemotherapy)
• if a dentist in your home country has carried out any corrective or additional treatment on dental work you received at Clinica Dental Plaza Prosperidad

Remedial treatment is carried out where necessary. Each case is investigated and discussed before the patient begins any remedial treatment. Once the patient has been examined by the dentist we then decide whether the treatment is covered by the guarantee.

Clinica Dental Plaza Prosperidad is not liable for any unforeseen root canal treatment after having a tooth/teeth prepared for crown and/or bridgework. Occasionally teeth suffer preparation trauma during crown and bridgework resulting in the need for root canal treatment afterwards. Clinica Dental Plaza Prosperidad is not liable for any dental problem which was not visible on the patient’s x-ray, and was not foreseeable or predictable, at the time of treatment at Clinica Dental Plaza Prosperidad.