International Dental Center PV

I booked through the internet and whoever took the booking in the office did not write down the appointment. They did manage to get me in which pleased me. No one introduced themselves. I had to introduce myself and ask tthe Dr for his name. Nothing was explained to me regarding my treatment before during or after cleaning and whitening. I had to request information for post treatment. I wore strips on my teeth for 4 hours as instructed and my gums felt raw and burned for two days but did not feel comfortable calling the office for advice. .I speak some Spanish most of them spoke some English. A little communication would have gone a long way.. my teeth however are very white.

Dr Hernandez was wonderful. He recommended the zirconia crown and explained why it would be better than the ceramic metal-lined crown. So happy and the price for 3 crowns was a fraction of the cost in Canada.

I came in late, no problem, Mexican time... Lady at the reception, British & quite lovely, was adamant and within 15 minutes I was serviced. Excellent cleaning,while a bit pricier than others like Just Smile. Thanx Dental Departures. Eric Lajoie

Dr Alberto Hernandez was very attentive. He did not start working on me until I was fully informed and in accordance with his plan. He didn’t hesitate to answer any of my questions. When I am in Puerto Vallarta again I will make sure I set up another appointment with him.

Unfortunately this appointment was a great disappointment. We arrived a little early for our 12 am appointment, waited until after 12, saw a technician, waited until 2 and then were told the dentist was delayed, not sure why? We were asked if we wanted to come back after 3 but felt the day was quickly passing and outed to have him email the consultation quote after seeing the X-rays. The technician had indicated some of the work could have been done had the dentist Arrived for the appt. wasted $200 pesos taxi fare both ways Extremely disappointed!