Grupo de Especialidades Dentales

Very happy with the veneers I received and the courtesy of the staff.

Overall we are very pleased with this clinic: the staff all seem knowledgeable, courteous, skilled, enthusiastic, and proud of the work they do. We are midway through our treatment plans; when we are finished we will update our review. So far, we would certainly encourage anyone needed complex work done to come to this clinic. Here are some of the definite pluses: Dental Departures was helpful throughout in arranging appointments, finding the right specialists, and forwarding our records. Very pleased with their help. Then, the dentists at Grupo de Especialidades Dentales take a team approach to the work. They are all on site at once, and they consult with each other right then and there to determine the best treatment plan. No multiple visits to the periodontist, the endodontist, etc. This team works Mayo Clinic style. They seem to be most prudent and careful in recommending treatment. As mentioned, the staff all seem skilled. I noted some superior techniques to those I have encountered in the U.S. For example, when Luis, the periodontist, applied the lidocaine to my gums prior to the shot, he waited a few critical minutes before proceeding. That gave the lidocaine time to actually work before the shot went in. After that, somehow, the numbing agent they use works very fast. I was not left sitting for 15 minutes waiting to be numb. Other small things: When Luis was working on my gums, he was careful not to pass the instruments over my face when he reached for various angles. This may seem like a small thing, but I recall one periodontist who was waving sharp instruments right over my eyes the whole time. That was more anxiety than I needed! Everything they proposed to do for me and my husband was explained carefully and patiently. We do not speak Spanish, but the staff all speak English to some degree, so we were able to understand the clinical goals well. Javier started the work on my veneers, and Ignacio did my husband's root canal, and then they laid out specifically when we would need to return for the final restorations and further work. In short, we would recommend this process. HOWEVER: Please ensure you understand and agree to the prices of services BEFORE you embark on the work. In my case, I was disconcerted when I realized that the price for my veneers differed from the price quoted before we went there. Let me reinforce that the misunderstanding was my fault. I was presented with an estimate after my initial visit that I was too confused to question and clarify. Although the final price will be higher than I first thought, the explanation was rational (I was getting a master's-level specialist), and the price is still WELL below what this work would cost in the U.S. Just be very sure you understand the exchange rate; what is or is not included in the estimate; and what options there might be with your treatment. On reflection, perhaps the only people who need this caution are those like me who are so charmed and relieved at finding affordable dentistry that they lose all their knowledge of arithmetic. And even with the misunderstanding, we have found our dealings with this clinic to be FAR superior to how our stateside dentist's offices work. (For example, we had to ask them for an itemized estimate at least three times, over a period of weeks, before they gave it to us.) We are looking forward to continuing the work, and hope that it turns out well. Given the fact that my husband's stateside dental work has repeatedly failed, we are willing to take a chance with a practice that seems promising. We hope to be able to report complete success in a few weeks.

Excellent attention !!! It met all my expectations and more !! My oral care can not be in better hands !!! Thanks, Dra Linda

Very good service and the doctors are very kind and trained, excellent place.

Very good results